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Services Available by HARC



Standard Research/Data Services          

Community Health Monitor Survey

Tri-annual random-digit-dial telephone health survey of more than three thousand households in Eastern Riverside County. Respondents queried on a wide array of medical and wellness-related issues.

Provides unbiased, statistically reliable data on a multitude of health conditions across a region stretching from Calimesa to Blythe.

Findings released every three years, beginning with a large community event that attracts regional nonprofit, government, and business leaders.

Enables organizations to gain a clearer picture of health issues corresponding to a geographic area.

Community Health Monitor Cluster Analysis

Retrieval and analysis of health data from Community Health Monitor that focuses on one or more particular population segments.

Cross-tabulations of key demographic variables (e.g. ethnicity, gender, education, income, age) in order to provide a more detailed overview of a specific population or community of interest.

Community Health Monitor Over-Sampling

Increased surveying of a particular community or population to support more robust statistical analysis. HARC researchers conduct cost/benefit analysis prior to survey deployment to support decision-making process at client level.

Research Planning and Development

Multi-modal workshop series that supports organizational development through demonstrated uses for the Community Health Monitor, as well as health data obtained from secondary research sources.

Visioning initiatives to enhance client organizational learning and education. Helps clients understand how to improve programs, services, advocacy and overall effectiveness of community outreach.

Custom Research Services                    

Client Program Evaluations

Process evaluation to ensure that client programs are designed and structured to achieve organizational goals. Outcome evaluation, including development of logic models, to measure results against articulated short – and long-term program objectives.

Producing a final report in narrative form with supporting graphs, tables and key-informant interview data.

Issue Research

Designing telephone, mail, in-person, and online surveys to collect both qualitative and quantitative data.

Analyzing data using utilizing best-in-class software for both qualitative and quantitative applications.

Tailoring reports to ensure that complex health issues and statistical analyses are presented in a manner that is both thorough and easy to understand.

Incorporating national, state, demographic and clinical research data from external (secondary) data resources.

Survey Management

Selecting contractors for independent third-party research initiatives and supervising all aspects of survey design, implementation and results.

Ensuring independent research consultants adhere to contractual obligations regarding survey administration and implementation.

Applied Knowledge                                        

Executives focused on community health issues can use HARC data in any number of ways to facilitate better decision-making. Among the primary applications:

  • Program Development
  • Healthcare Access
  • Funding
  • Service Utilization
  • Policy Guidelines
  • Community Planning
  • Organizational Learning
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